The Big Secret Behind Tech Disruption in Financial Services
The automatic teller machine was the pinnacle of innovation in banking and financial services back in the 70s and 80s. When you consider how far we’ve come, that seems like a distant memory. But even a decade ago, it was hard for people to imagine that we could check balances, pay bills, transfer money and even deposit checks with tiny phones that everyone carries everywhere. Technology has certainly propelled the financial services industry a long way in a short period of time – but that’s only half the story.