
“Technological advancements such as the Automated Teller Machine (ATM), online banking and bill payment, and mobile banking have enhanced consumer experience in banking and payments, while alleviating costs, increasing convenience, and streamlining processes. The shock of the great recession, coupled with the emergence of new technology applications in self-service, online and mobile banking, machine learning, Big Data, and artificial intelligence (AI) may now be sowing the seeds of financial services disruption.”
Read the full article at Forbes.